SHIPPING

Please note Fabbrica can only ship orders to a single shipping address selected by you (home, work, etc.).

Australia

Fabbrica uses Australia Post and Allied Express for all Australian deliveries.

Deliveries are from 2 to 7 business days from receipt of payments.  

Insurance is an added cost and recommended.  Fabbrica is not responsible for lost/misdirected/damaged deliveries without insurance 

Should you require an earlier delivery (express) for a special event, please indicate and we shall try our best and an extra cost will incur.  Express Post is a next business day delivery for all major centres in Australia.  Two days should be allowed for outside major centres.

International

Currently this feature is unavailable.

Please contact us for further information should you find that life will crumble without item.

Tracking

Fabbrica will email you the tracking number of your delivery, enabling you to the stages of the process to delivery.

If we have a question about your order, we will contact you by email or telephone.  Alternatively, please email us should you have any questions of your order.

If you decide to refuse your shipment from Fabbrica, you will be responsible for all original shipping charges, insurance charges and cost of return to Fabbrica.

Fabbrica is not responsible for any lost packages and recommend insurance of the parcel.  

We suggest factoring in possible holiday backlogs in deliveries as  we have no responsibilities for carrier delays.

Returns

Fabbrica will refund your shipping charges of the wrong item and send the correct original order free.  

Many of the items are authentic Vintage, so imperfections arising from time and use will  exist.   Condition status is outlined in product description.  We are happy to provide futher details, including photographs, by email to clarify any condition and size questions you have.

Please note there is no returns, exchanges or cancellations on Sale Items.

Should you have an unexpected problem. please request a return authorisation by contacting us/emailing at fabric.frou.frou@gmail.com.  The merchandise must be packaged as delivered with the original order, enclosed parcel documentation and postmarked within 2 days of delivery.

Refunds are processed within 5 business days after we receive the returned merchandise.  Depending on your bank, refunds may take several days to appear on your statement.  We will refund the credit card or bank account used for the original transaction of  merchandise’s purchase price, excluding the shipping cost.